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Secret Guardian’s Quality Policy is aimed at involving the company in a process of continual improvement, crucial for reaching its goals of excellence for products and services and, thus, providing customer satisfaction. 

This policy focuses on five areas of priority, defined in consistency with the Secret Guardian values, applied in all the different company sectors:

Customer satisfaction

Company quality culture

Development quality

Product / process robustness

Supplier quality and supply chain

The Quality Management System is based on an organization, in charge of developing the company according to its strategic goals, and on processes aimed at developing a continual improvement approach. The QMS is also formalized in a structural set of reference documents making it possible to conduct projects in compliance with standards, as well as capitalize on company know-how and guide its improvement-oriented approach. Secret Guardian Electronics & Defense is organized into line management – three divisions and staff management.